Hearing From Our Satisfied Customers: Testimonials for Gatlin Heat & Air
There’s no better indicator of a company’s commitment to service than the words of its customers. At Gatlin Heat & Air of Yukon, we take pride in building lasting relationships with our clients, and their feedback is testament to our dedication. Our Testimonials page is a curated collection of experiences, stories, and endorsements from those who have firsthand experience with our HVAC services. Dive in to discover how our team has provided impeccable heating, cooling, and electrical solutions to homes and businesses alike, and learn why so many choose Gatlin Heat & Air as their trusted partner in comfort.
Gatlin Heat & Air
5.0 Stars – Based on 143 User Reviews
Gatlin Heat & Air
4.7 Stars – Based on 19 User Reviews
Very knowledgeable tech. He treated me very nice and respectful, it was a very good value. Their service agreement is a very good value and peace of mind. I just wish they had a monthly plan instead of a annual plan for their service agreement. They might get a lot more people to participate if they did. He even cleaned off my buddy after he crawled on the capacitor and bit one of the terminals. Goes to show you what you find during regular maintenance.
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Dan B.
10/04/2024
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Dan B.
10/04/2024
Very knowledgeable tech. He treated me very nice and respectful, it was a very good value. Their service agreement is a very good value and peace of mind. I just wish they had a monthly plan instead of a annual plan for their service agreement. They might get a lot more people to participate if they did. He even cleaned off my buddy after he crawled on the capacitor and bit one of the terminals. Goes to show you what you find during regular maintenance.
We met Rylan first, and he explained the issues with our system. We knew it was probably original to the house anyway…so yesterday the crew came out to install the new A/C for us–Carter, Brad, Dalton and Gabe were on-time, professional, awesome at showing us how to run the new unit, cleaned up when they finished–and we already LOVE how much cooler the house feels! They made us feel like family, and we appreciate all that Gatlin has done for us!
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monte l.
10/04/2024
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monte l.
10/04/2024
We met Rylan first, and he explained the issues with our system. We knew it was probably original to the house anyway…so yesterday the crew came out to install the new A/C for us–Carter, Brad, Dalton and Gabe were on-time, professional, awesome at showing us how to run the new unit, cleaned up when they finished–and we already LOVE how much cooler the house feels! They made us feel like family, and we appreciate all that Gatlin has done for us!
We won’t have anyone else working on our Heat & Air. AJ is an expert in his field and he has become part of our family. 🤗
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Jan W.
10/03/2024
Brad and Carter are very knowledgeable, kind and courteous. They answered all my questions. When finished explaining how to navigate the thermostat. I would highly recommend them.
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Sharon E.
9/19/2024
Gatlin Heat and Air just replaced our heat/air unit today. Technicians were Brad and Carter Gatlin. They arrived when they said they would and replaced the whole system in about four hours. Very knowledgeable, courteous, and . Definitely would recommend this company to anyone.
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Donna A.
9/12/2024
My experience with Gatlin Heat & Air and Michael Perry was excellent. The technicians and office workers were polite and knowledgeable. I will definitely recommend them to everyone needing AC/heater work.
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Lyn O.
9/12/2024
Very pleased with the response time to change out a leaking A/C coil. Mike and his crew showed up “early,” and with all of the required parts to complete the job. Completed a removal and install of a new coil, leveled the airhandler/system, added a p-trap and cleanout, purged the drain, recharged the system and tested the running temp after the recharge. Very professional crew…Nice to have cold air again.
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James F.
8/22/2024
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James F.
8/22/2024
Very pleased with the response time to change out a leaking A/C coil. Mike and his crew showed up “early,” and with all of the required parts to complete the job. Completed a removal and install of a new coil, leveled the airhandler/system, added a p-trap and cleanout, purged the drain, recharged the system and tested the running temp after the recharge. Very professional crew…Nice to have cold air again.
Preston was here within my time slot. He quickly introduced himself and did not hesitate to get right to work. He had my air up and running quickly and I was so happy with his service. Gatlin Bros. should be honored to have this employee working for them. He was so pleasant and kind and showed that he cared about fixing my air condition. He signed me up for the yearly tuneup, which is a great deal by the way. Thank you so much, Preston, Hodge for your great service and commitment to Gatlin Bros.
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Debbie B.
8/22/2024
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Debbie B.
8/22/2024
Preston was here within my time slot. He quickly introduced himself and did not hesitate to get right to work. He had my air up and running quickly and I was so happy with his service. Gatlin Bros. should be honored to have this employee working for them. He was so pleasant and kind and showed that he cared about fixing my air condition. He signed me up for the yearly tuneup, which is a great deal by the way. Thank you so much, Preston, Hodge for your great service and commitment to Gatlin Bros.
Preston at Gatlin Heat and Air always the perfect technician!!! He educated me about the problem and ways I can help manage the situation. His timeliness was so important because it allowed me to make it to my appointment today while fixing the problem as well. And he always checks my filter before he leaves. Always a pleasure Preston. Thank you!
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Portia J.
8/15/2024
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Portia J.
8/15/2024
Preston at Gatlin Heat and Air always the perfect technician!!! He educated me about the problem and ways I can help manage the situation. His timeliness was so important because it allowed me to make it to my appointment today while fixing the problem as well. And he always checks my filter before he leaves. Always a pleasure Preston. Thank you!
Rylan did an excellent job at making sure everything was operating as it should. I already had another company out to look at it and still had problems after they left. So when Rylan showed up I explained everything to him he was very thorough, answered all my questions and fixed the issue (the issue that the other company didn’t fix). After this experience, Gatlin Heat and Air is the only company I will have out to service my A/C! Thanks again Rylan!
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Scott N.
8/15/2024
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Scott N.
8/15/2024
Rylan did an excellent job at making sure everything was operating as it should. I already had another company out to look at it and still had problems after they left. So when Rylan showed up I explained everything to him he was very thorough, answered all my questions and fixed the issue (the issue that the other company didn’t fix). After this experience, Gatlin Heat and Air is the only company I will have out to service my A/C! Thanks again Rylan!
Very nice, prompt timing. Called before arrival. Very thorough and explained all the issues with Me and gave me options. Did the repair quickly and efficiently . Excellent service
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Ryan T.
8/09/2024
Prompt, professional, courteous service yet again from the Gatlin crew! Thank you Preston for clearing out the stopped up drain line for the A/C.
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STACEY P.
8/07/2024
Chris is great. Only gave him 5 stars because I couldn’t give him 6. Gatlin is awesome. Highly recommend.
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Tony Z.
8/07/2024
Top notch service! The tech Rylan was a total bad a**. Had us up and running in less than an hour plus he was right on time both times! Most definitely will use them again for future issues.
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Jesse H.
7/24/2024
Michael and Gabe came out to install our new A/C and furnace. They were both professional and respectful. They were able to answer all questions that I had as well as wiping their feet every time they entered the house and did a great job of cleaning up after themself.
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Mari C.
7/24/2024
These guys are amazing. Work so extremely hard! Was working until the job was done 7pm! Highly recommend! Great experience!
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Angie B.
7/17/2024
THANK YOU GATLIN H&A – Dillon was very professional, knowledgeable, informative and patient with me (I ask a lot of questions). I could not have picked a better AC Technician/Company. I feel like Dillon was very honest with me, especially after doing my research. You definitely have a returning customer in the future. THANK YOU AGAIN, DILLON!!
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lisa r.
7/17/2024
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lisa r.
7/17/2024
THANK YOU GATLIN H&A – Dillon was very professional, knowledgeable, informative and patient with me (I ask a lot of questions). I could not have picked a better AC Technician/Company. I feel like Dillon was very honest with me, especially after doing my research. You definitely have a returning customer in the future. THANK YOU AGAIN, DILLON!!
Rylan is courteous and down to earth every time he comes to do my A/C & furnace tuneups. He shows me what’s wrong if anything, & then explains how he can fix it. I trust the work he does. Thank you!
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Carolyn F.
7/13/2024
Dillon is totally amazing knows exactly what he’s doing very prompt on appointments. Super easy to communicate with and really cares about his job and doing it well.
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Carmen H.
7/11/2024
When scheduling an appointment to get the estimate, Crystal was kind and so helpful and got us on the schedule super fast. AJ came out on Saturday June 22nd to diagnose our problem. We received the quote Monday the 24th. We accepted the quote on Tuesday the 25th. Our entire system was replaced by Thursday the 27th! Bradley and his team were punctual and didn’t mess around while they were here. My AC was broken for over a year, we knew this summer was about to be absolutely terrible if we didn’t get it fixed. I had called and gotten quotes from 5 different companies, some extremely high and some relatively low. Gatlins estimate was mid range on the higher side but offered so much more than the lower range ones. We did not want to cut any corners and the equipment listed was definitely rated better than most for reliability and they offer financing! Point of this long review is so that people like me that are skeptical of companies charging more than they should can hopefully see that this company is one of the good and honest ones. I’m so thankful to have AC again and so thankful that this company was able to make it happen as quickly as they did. Overall 10/10 and I’m happy to have an HVAC company that I can rely on! Before and after pictures
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Brynn S.
7/10/2024
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Brynn S.
7/10/2024
When scheduling an appointment to get the estimate, Crystal was kind and so helpful and got us on the schedule super fast. AJ came out on Saturday June 22nd to diagnose our problem. We received the quote Monday the 24th. We accepted the quote on Tuesday the 25th. Our entire system was replaced by Thursday the 27th! Bradley and his team were punctual and didn’t mess around while they were here. My AC was broken for over a year, we knew this summer was about to be absolutely terrible if we didn’t get it fixed. I had called and gotten quotes from 5 different companies, some extremely high and some relatively low. Gatlins estimate was mid range on the higher side but offered so much more than the lower range ones. We did not want to cut any corners and the equipment listed was definitely rated better than most for reliability and they offer financing! Point of this long review is so that people like me that are skeptical of companies charging more than they should can hopefully see that this company is one of the good and honest ones. I’m so thankful to have AC again and so thankful that this company was able to make it happen as quickly as they did. Overall 10/10 and I’m happy to have an HVAC company that I can rely on! Before and after pictures
Ryan Acord was on time, professional, thorough and explained the issues to me in an understandable way. Very impressed with Ryan and with the service overall.
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Pam B.
7/10/2024
Owner came out and gave me a good estimate on a new AC unit. Had it installed that same afternoon. Couldn’t be happier with the price and the service, would highly recommend
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Andrew H.
6/27/2024
I highly recommend these folks. Rylan was very personable and kind. This was by far the best experience I have ever had with an HVAC company. My sister told me about Gatlin and said they were great. I totally agree and will tell others about them.
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Douglas K.
6/26/2024
AJ and Gatlin Heat & Air were great! They got out here quick and got right to work. AJ definitely knew what he was doing. He had great customer service and was able to get us fixed quick. We will definitely have them back out for any issues in the future!
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Wyatt P.
6/26/2024
Great experience from start to finish. Staff was friendly and were able to accommodate us same day. Our technician, AJ, came out earlier than expected and was professional, quick, and got us taken care of with minimal cost and time. Thanks for getting our AC working again!
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Kelsey N.
6/26/2024
We’ve used Gatlin Heat & Air for 3 years and always received great service. AJ, the technician, was able to find and fix our A/C problem within a few minutes. He also stayed to make sure everything else was good for our system before heading out for another run.
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Martin F.
6/26/2024
Rylan was Nice and knowledgeable. Quickly accessed the issue and fixed it very quick. All work completed within an hour which was surprising and Gatlin was easy on the pocket too. Will use them again.
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Thomson G.
6/19/2024
Excellent explanation as to what needed to be replaced and information for items that need to be addressed. Really appreciate receiving a picture of Ryan for my comfort. I highly recommend this company.
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kathy b.
6/19/2024
Rylan was so nice and very professional. He made sure we had all the information we needed and just did an all around fantastic job.
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emily F.
6/16/2024
This was the best experience I’ve had with any HVAC company. Our landlord gets to choose who comes out and we’ve never had much luck in the past with AC companies but Rylan was amazing! Very prompt and knowledgeable. I feel that a he went above and beyond to make sure our unit was working properly. We have a zoned unit and have never understood how to use it properly but he explained it to us. Will definitely request them from now on. Thank you so much Rylan!!
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Lori N.
6/15/2024
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Lori N.
6/15/2024
This was the best experience I’ve had with any HVAC company. Our landlord gets to choose who comes out and we’ve never had much luck in the past with AC companies but Rylan was amazing! Very prompt and knowledgeable. I feel that a he went above and beyond to make sure our unit was working properly. We have a zoned unit and have never understood how to use it properly but he explained it to us. Will definitely request them from now on. Thank you so much Rylan!!
Gatlin did a great job for us replacing our entire a/c system! We had used them in the past and trusted the service that they had performed. Gatlin is also a family run business. In my opinion, a family owned/run business means integrity and great service for the customer. The crew that performed the install included Brad, Bryce and Carter. They did a very thorough job and were courteous and professional. My wife and I both were very pleased.
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Gavin W.
6/11/2024
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Gavin W.
6/11/2024
Gatlin did a great job for us replacing our entire a/c system! We had used them in the past and trusted the service that they had performed. Gatlin is also a family run business. In my opinion, a family owned/run business means integrity and great service for the customer. The crew that performed the install included Brad, Bryce and Carter. They did a very thorough job and were courteous and professional. My wife and I both were very pleased.
Rylan was great! Friendly, knowledgeable, efficient. He even asked for a broom to sweep up a small mess he had with some loose insulation. I’ve used Gatlin for years and love this company.
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Nicole R.
6/01/2024
Mike and Gabe did an amazing job installing a brand new heat and air system in our house. Great company to do business with.
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scottachristian
5/30/2024
We were very impressed with the work done with Gatlin on our air conditioner. They gave several options and resolved the issue. I loved how they sent a message with technician picture before appointment as well. Dillion on technician was so friendly and knowledgeable. We were very happy with the service.
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Melissa j.
5/30/2024
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Melissa j.
5/30/2024
We were very impressed with the work done with Gatlin on our air conditioner. They gave several options and resolved the issue. I loved how they sent a message with technician picture before appointment as well. Dillion on technician was so friendly and knowledgeable. We were very happy with the service.
Gatlin Heat and Air has been my choice to maintain, replace and repair my heat (furnace)and air (air conditioner) for the past 15 years. All the technicians are professionals, arrive on time and charge a fair price on all their services. If you need assistance with your heat and air appliances I highly recommend Gatlin Heat and Air.
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Maire S.
5/30/2024
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Maire S.
5/30/2024
Gatlin Heat and Air has been my choice to maintain, replace and repair my heat (furnace)and air (air conditioner) for the past 15 years. All the technicians are professionals, arrive on time and charge a fair price on all their services. If you need assistance with your heat and air appliances I highly recommend Gatlin Heat and Air.