Hearing From Our Satisfied Customers: Testimonials for Gatlin Heat & Air
There’s no better indicator of a company’s commitment to service than the words of its customers. At Gatlin Heat & Air of Yukon, we take pride in building lasting relationships with our clients, and their feedback is testament to our dedication. Our Testimonials page is a curated collection of experiences, stories, and endorsements from those who have firsthand experience with our HVAC services. Dive in to discover how our team has provided impeccable heating, cooling, and electrical solutions to homes and businesses alike, and learn why so many choose Gatlin Heat & Air as their trusted partner in comfort.
Gatlin Heat & Air
5.0 Stars – Based on 197 User Reviews
Gatlin Heat & Air
4.7 Stars – Based on 19 User Reviews
Very professional, excellent work ethics, clean up behind their self. Was a joy to have them do the job I needed. Would definitely have them back.
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Dee H.
6/05/2025
Very thorough tune-up. They were here promptly at the time I was told & spent almost 3 hrs servicing both units. I appreciated their professionalism & explanation of everything they were doing.
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Bonnie S.
6/05/2025
Chris is a great person to work with. He was very personable and helped every way he could. Makayla was very helpful and kind as well. We will definitely be using them for all of our future pool needs.
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Kimberly M.
6/04/2025
From start to finish Gatlin Heat and Air was on point. I appreciate the direct contact from the company to me. As well as the comfort of knowing who would be coming to my front door with a pic of my technician. That was above and beyond. That’s what I call excellence in customer service. And speaking of my technician Rylan is amazing. He was very knowledgeable. He was very friendly. I really appreciated the conversation and his professionalism. Thank you guys very much for all you do. I know it’s hot. Hang in there. Drink plenty of water.
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Deonza
6/04/2025
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Deonza
6/04/2025
From start to finish Gatlin Heat and Air was on point. I appreciate the direct contact from the company to me. As well as the comfort of knowing who would be coming to my front door with a pic of my technician. That was above and beyond. That’s what I call excellence in customer service. And speaking of my technician Rylan is amazing. He was very knowledgeable. He was very friendly. I really appreciated the conversation and his professionalism. Thank you guys very much for all you do. I know it’s hot. Hang in there. Drink plenty of water.
Joshua and Braz were absolutely amazing! I received a text notification when they were on their way to service my A/C, which was super helpful. They arrived on time and were both incredibly friendly and professional.
Joshua quickly identified that one of my units had low refrigerant, likely caused by a small leak in my furnace. I appreciated that he didn’t pressure me into an immediate repair, explaining that it wasn’t an emergency and could be addressed during the winter service. That kind of honesty and professionalism is rare!
He also noticed my thermostat wasn’t functioning properly and took care of replacing it on the spot. Both Joshua and Braz were clearly very knowledgeable and made the whole experience smooth and stress-free. Highly recommend their service!
Joshua quickly identified that one of my units had low refrigerant, likely caused by a small leak in my furnace. I appreciated that he didn’t pressure me into an immediate repair, explaining that it wasn’t an emergency and could be addressed during the winter service. That kind of honesty and professionalism is rare!
He also noticed my thermostat wasn’t functioning properly and took care of replacing it on the spot. Both Joshua and Braz were clearly very knowledgeable and made the whole experience smooth and stress-free. Highly recommend their service!
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Marsha E.
5/24/2025
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Marsha E.
5/24/2025
Joshua and Braz were absolutely amazing! I received a text notification when they were on their way to service my A/C, which was super helpful. They arrived on time and were both incredibly friendly and professional.
Joshua quickly identified that one of my units had low refrigerant, likely caused by a small leak in my furnace. I appreciated that he didn’t pressure me into an immediate repair, explaining that it wasn’t an emergency and could be addressed during the winter service. That kind of honesty and professionalism is rare!
He also noticed my thermostat wasn’t functioning properly and took care of replacing it on the spot. Both Joshua and Braz were clearly very knowledgeable and made the whole experience smooth and stress-free. Highly recommend their service!
Joshua quickly identified that one of my units had low refrigerant, likely caused by a small leak in my furnace. I appreciated that he didn’t pressure me into an immediate repair, explaining that it wasn’t an emergency and could be addressed during the winter service. That kind of honesty and professionalism is rare!
He also noticed my thermostat wasn’t functioning properly and took care of replacing it on the spot. Both Joshua and Braz were clearly very knowledgeable and made the whole experience smooth and stress-free. Highly recommend their service!
Michael went above and beyond making sure both my air conditioners were fixed and back at 100%. Will definitely be calling them back out for any HVAC related issues! (And first time a technician said 8:00 and was actually here at 8:00… We appreciate the exceptional job.)
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Taylor T.
5/24/2025
Service tech., Cody, was very polite and helpful. Explained issues so I would understand. He even gave my little dog a puppy pat. Thanks again
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Connie S.
5/21/2025
Great service, quickly responded to the issue. Took the time to diagnose the problem and not just throw a band-aid fix. During this service my other AC system failed. They repaired that system as well with out hesitation or requiring another work order. Gatlin is the only team I call when I need assistance.
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Russell E.
5/21/2025
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Russell E.
5/21/2025
Great service, quickly responded to the issue. Took the time to diagnose the problem and not just throw a band-aid fix. During this service my other AC system failed. They repaired that system as well with out hesitation or requiring another work order. Gatlin is the only team I call when I need assistance.
Micheal was awesome. Very professional. Called around noon and they were out by 6 in the evening. Very Fast. It was just a capacitor and he didn’t try to up sell. He even told me that as old as my system was it was running pretty good. Very Honest. Will definitely call them again for future problems.
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Jeremy W.
5/21/2025
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Jeremy W.
5/21/2025
Micheal was awesome. Very professional. Called around noon and they were out by 6 in the evening. Very Fast. It was just a capacitor and he didn’t try to up sell. He even told me that as old as my system was it was running pretty good. Very Honest. Will definitely call them again for future problems.
Excellent customer service and support they sent a text showing the tech Rylan he was professional and handled everything showing the issues and explained the solution. We are on the service plan which is great. You can’t go wrong with Gatlin.
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Jeremy R.
5/14/2025
He was awesome! He arrived right on time, just like they said he would. Super professional and genuinely nice guy. I was really impressed with his attitude. Plus, the price was pretty fair, which is always a bonus. What really stood out to me was that he offered to come back for free if the issue he fixed didn’t solve the problem. That kind of service is rare to find these days. I’d definitely recommend him to anyone looking for a reliable and friendly professional!
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K J.
5/06/2025
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K J.
5/06/2025
He was awesome! He arrived right on time, just like they said he would. Super professional and genuinely nice guy. I was really impressed with his attitude. Plus, the price was pretty fair, which is always a bonus. What really stood out to me was that he offered to come back for free if the issue he fixed didn’t solve the problem. That kind of service is rare to find these days. I’d definitely recommend him to anyone looking for a reliable and friendly professional!
We called in the morning and Matt was there by noon. He was very friendly, and explained everything plainly. He was in and out faster than we expected. He also played attention to my dog:) If we need electrucal help again in the future, we’ll be sure to ask for him. I have to add – ALL of Gatlin’s employees have been great. Whatever we needed them for – they’re on time, helpful, and all very nice.
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Richard
5/06/2025
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Richard
5/06/2025
We called in the morning and Matt was there by noon. He was very friendly, and explained everything plainly. He was in and out faster than we expected. He also played attention to my dog:) If we need electrucal help again in the future, we’ll be sure to ask for him. I have to add – ALL of Gatlin’s employees have been great. Whatever we needed them for – they’re on time, helpful, and all very nice.
Cody was great ! He came to fix our air conditioning within 30 minutes on the SAME day of me making an appointment. He was very professional, and thorough. Thank you so much Cody!!
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Selina P.
5/06/2025
I have used Gatlin for years and when it came time for a new system they did a tremendous job on time. I would recommend them and their tremendous team.
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Patrick O.
4/25/2025
The guys came out and did an awesome job in getting my old air conditioner going. Can’t ask for a more professional and knowledgeable team. Thank you, Gatlin heat and Air.
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Kathleen T.
4/23/2025
5 Stars Excellent Service!
I can’t say enough good things about Gatlin Heat and Air. They were able to come out the same day I called even though I live in a rural area, which is usually a challenge for quick service. AJ, the field tech, was extremely professional, knowledgeable, and helpful throughout the whole visit. He took the time to explain everything clearly and made sure the issue was resolved before he left. It’s hard to find dependable service like this these days highly recommend Gatlin Heat and Air!
I can’t say enough good things about Gatlin Heat and Air. They were able to come out the same day I called even though I live in a rural area, which is usually a challenge for quick service. AJ, the field tech, was extremely professional, knowledgeable, and helpful throughout the whole visit. He took the time to explain everything clearly and made sure the issue was resolved before he left. It’s hard to find dependable service like this these days highly recommend Gatlin Heat and Air!
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Fly R.
4/22/2025
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Fly R.
4/22/2025
5 Stars Excellent Service!
I can’t say enough good things about Gatlin Heat and Air. They were able to come out the same day I called even though I live in a rural area, which is usually a challenge for quick service. AJ, the field tech, was extremely professional, knowledgeable, and helpful throughout the whole visit. He took the time to explain everything clearly and made sure the issue was resolved before he left. It’s hard to find dependable service like this these days highly recommend Gatlin Heat and Air!
I can’t say enough good things about Gatlin Heat and Air. They were able to come out the same day I called even though I live in a rural area, which is usually a challenge for quick service. AJ, the field tech, was extremely professional, knowledgeable, and helpful throughout the whole visit. He took the time to explain everything clearly and made sure the issue was resolved before he left. It’s hard to find dependable service like this these days highly recommend Gatlin Heat and Air!
Cody showed up on time and explained everything he did thoroughly. We feel very comfortable with Cody and Gatlin Heat & Air as our HVAC providers
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craig h.
4/22/2025
Dillon was personable & knowledgeable. He took the time to explain everything in detail. Great service all around!
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Heather H.
4/22/2025
Mike from Gatlin heat and air came out was super thorough and educated us on items that might be issues in the future. Very professional and clean. Highly recommend.
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Deanna M.
4/22/2025
Gatlin Heat & Air Awesome company. Very professional everyone involved in my New Central H&A installation at my condo was Super Nice, explained everything professionally and was in and out verily fast. Hard workers those guys are. No standing around, strictly business..Barron & Cater installed my Lenox AV and heat pump.
Chris Gatlin the electrician was super nice and showed he really cares about the customer. Very Professional.
5.Stars 10 if there were 10..
Thanks Guys
Chris Gatlin the electrician was super nice and showed he really cares about the customer. Very Professional.
5.Stars 10 if there were 10..
Thanks Guys
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Debbie G.
4/10/2025
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Debbie G.
4/10/2025
Gatlin Heat & Air Awesome company. Very professional everyone involved in my New Central H&A installation at my condo was Super Nice, explained everything professionally and was in and out verily fast. Hard workers those guys are. No standing around, strictly business..Barron & Cater installed my Lenox AV and heat pump.
Chris Gatlin the electrician was super nice and showed he really cares about the customer. Very Professional.
5.Stars 10 if there were 10..
Thanks Guys
Chris Gatlin the electrician was super nice and showed he really cares about the customer. Very Professional.
5.Stars 10 if there were 10..
Thanks Guys
Ryan was excellent! Very friendly and efficient. He discovered our air was sending out hot and cold signals causing our blower to kick on and off! He was quick, polite and informative. Everything is working great now! Would highly recommend 👌 👍!
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Kim E.
4/08/2025
These guys are awesome. They are very professional, do a great job of helping you understand the issue and offer good solutions. Very quick too! AJ was the technician that came to our house. Very friendly guy who was willing to answer all my questions.
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Austin J.
4/01/2025
Jerry C.
3/26/2025
We have been using Gatlin for a few years. This week, however, our dryer showed an error that the vent was clogged. We called them and found out that they could come clean it out. It was so bad, they had to come out twice! AJ just left us …
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Kris S.
3/25/2025
Great and friendly service. Found the issue. Didn’t have to replace and parts and just chargers for a service fee. Great company.
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Phillip M.
2/25/2025
Gatlin heat and air took great care of me and were so prompt and professional. They took care of my two neighbors also and I felt like I got a great deal. Rylan, Gabriel, Casey and AJ took great care of me. I could not be happier with the service I got. I highly recommend Gatlin heat and air.
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Robert Y.
2/24/2025
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Robert Y.
2/24/2025
Gatlin heat and air took great care of me and were so prompt and professional. They took care of my two neighbors also and I felt like I got a great deal. Rylan, Gabriel, Casey and AJ took great care of me. I could not be happier with the service I got. I highly recommend Gatlin heat and air.
Cody was very professional & efficient. He was great at explaining heat pumps & my particular issue. The response time from initial call to a tech arriving on site was very impressive.
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Janice C.
2/24/2025
Excellent Service! Very professional and came out on the weekend! Price was very reasonable. Will definitely use them again.
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Talal A.
2/17/2025
Excellent service! We had been trying to get our normal guy out for three weeks and I called Gatlins and they came out the day of and we’re so helpful. We will definitely be switching!
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Madarra S.
2/10/2025
OMG these guys are awesome! Preston was just out which is the second time I’ve met him, and just like the last time, he was polite, knowledgeable, and kind. Everyone, from the office staff to the guys that come out to do the work, that I’ve dealt with have been the same. Totally recommend! Much thanks.
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Liea S.
2/03/2025
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Liea S.
2/03/2025
OMG these guys are awesome! Preston was just out which is the second time I’ve met him, and just like the last time, he was polite, knowledgeable, and kind. Everyone, from the office staff to the guys that come out to do the work, that I’ve dealt with have been the same. Totally recommend! Much thanks.
Cody got to my home on time and introduced himself. He checked my heating system and put a new filter in it. He is very nice. We really like the Gatlin Heating and Air. We had them put in our Lennox heat and air system. They come twice a year to check it’s running correctly. We appreciate their business.
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Janet R.
2/03/2025
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Janet R.
2/03/2025
Cody got to my home on time and introduced himself. He checked my heating system and put a new filter in it. He is very nice. We really like the Gatlin Heating and Air. We had them put in our Lennox heat and air system. They come twice a year to check it’s running correctly. We appreciate their business.
Correspondence from the time I reached out to Gatlin until final install of our new unit was all very prompt and courteous. Josh and Brazden were honest, courteous and professional installers! On time, extremely knowledgeable and efficient in their field of work. We are very pleased with the job they done. The price on the estimate was exactly the amount I wrote the check for! No BS. Highly recommend!
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James N.
1/29/2025
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James N.
1/29/2025
Correspondence from the time I reached out to Gatlin until final install of our new unit was all very prompt and courteous. Josh and Brazden were honest, courteous and professional installers! On time, extremely knowledgeable and efficient in their field of work. We are very pleased with the job they done. The price on the estimate was exactly the amount I wrote the check for! No BS. Highly recommend!
We had the privilege of working with Rylan when we purchased our new heat and air unit. He was amazing and answered all of our questions regarding such a big purchase. Mike and Gabe came out to install the new units and you could not ask for nicer guys. All three were professional, friendly and did an awesome job. We are happy to call Gatlin our new HVAC company!
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Nancy H.
1/28/2025
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Nancy H.
1/28/2025
We had the privilege of working with Rylan when we purchased our new heat and air unit. He was amazing and answered all of our questions regarding such a big purchase. Mike and Gabe came out to install the new units and you could not ask for nicer guys. All three were professional, friendly and did an awesome job. We are happy to call Gatlin our new HVAC company!
I was stressing about our unit and Gatlin eased our minds with the information they told us. Very professional. Highly recommend.
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Jaycee T.
1/26/2025
AJ was able to respond and inspect furnace on same day I called. Although my unit is older, he was able to do repair. I have routine inspections by Gatlin of furnace and A/C and service is excellent every time.
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Jackie B.
1/12/2025